In vol. 1 I introduced you to the concept of The Belbin Team Roles and identified who the thought-oriented people were and kicked off the people-oriented roles with the Coordinator. We will continue with the people-oriented roles and finish up with the action-oriented team members! So, if you haven’t read vol.1 I recommend you do that before you continue reading vol.2. Without further ado, let’s get started.
The Team Worker (people-oriented)
Hello, fellow team workers! (Yes, I am a Team Worker apparently). You tend to be the mom/dad of the group. You’re a good listener, you’re extroverted and tend to be friendly from the get go. This means that you’re good at handling conflicts internally and ensuring that your group’s members are happy and content (which in turn makes them more effective). In other words, you’re the oil that makes the machine run smoothly. However, you happen to be quite sensitive which causes you to not side with unpopular ideas (despite you maybe wanting to). And because you strive to be liked, you aren’t a fan of confrontation or being the decisive factor.
A tip for Team Workers: you won’t be able to make everyone happy all the time.
The Resource Investigator (people-oriented)
The last of the three people-oriented team roles. You are the untitled networking queen/king. You’re an extroverted, optimistic and enthusiastic person of the group contributing to an energy boost. You explore new ideas and always pursue contacts externally who may help your team. Despite you not being the primary creative person, you’re eager to help develop ideas and you are a person who enjoys bouncing ideas back and forth. However, you tend to be overly excited to begin with, that your enthusiasm quickly decreases and you lose interest.
The Resource Investigator is the negotiator of the group.
To round off the people-oriented team roles; all three are extroverted and value communication and relationship-building. They know their way around their teammates and seem to get the best out of people. Nevertheless, they tend to be biased in some situations and aren’t the most creative.
The Shaper (action-oriented)
The Shaper is known for being extremely driven. You’re a dynamic player in your team and thrive under pressure. To some extent, you actually enjoy confrontation and obstacles. This is because you more or less always overcome them as a result of your motivation and perseverance. When this is said, you tend to have a provocative attitude, for greater or for worse and you’re prone to irritability. But perhaps the weakness you should be most conscious about is your impatience, as this can spark an unpleasant atmosphere.
Shapers are born leaders and therefore tend to quickly rise in organizations.
The Implementer (action-oriented)
You’re the one that keeps everything and everyone in line. Whenever someone has an idea, a thought or crisis, you are the one to lay a plan and stick to it. You think practically and your group members can rely on you to plan a strategy. Implementers are very disciplined and are more often than not the backbone of the group. Every group needs someone who can point in the right direction! Buuut, you can be a bit reluctant to change your plan once it has been created. You thrive best in an established environment so therefore, you see changes as an obstruction. Your greatest weakness is your lack of flexibility.
Your group can often look to you when in doubt about the next step in the process.
The Completer/Finisher (action-oriented)
Last, but not least, the Completer/Finisher. You are, as the name implies, a crucial part of the last step before carrying out a plan. You polish and perfect your team members’ work, check for errors and mistakes. Completers have an eye for fine details and only want to deliver the best of the best. You’re a crucial part of the last stretch in order for the product to be as error-free as possible. However, you are an anxious person, especially when it comes to the small stuff and you worry to a high degree. You also tend to reject help from others despite being overworked.
Tip for Completers/Finishers; don’t be afraid of delegating your work and being the leader for the last stretch of the process.
Action-oriented people are the ones who make sure that things are done. Whether they create the plan and stick to it or it being themselves who performs the tasks. According to Belbin, action-oriented people are crucial to make sure the group crosses the finish line.
As mentioned in Vol.1 – you may not identify 100% with any of these team roles but they can help you to understand why your group is struggling or why it is succeeding. So, good luck putting together your future dream team!